Customer Standards

We will:

  • Answer telephone calls promptly, listen and understand the nature of calls before transferring.
  • Ensure accurate and in a timely manner the processing of invoices.
  • Communicate, as it’s highly important to our department.
  • Treat all vendors, employees, stakeholder with courtesy and respect.
  • Continue to strive for excellent customer service.
  • Regularly review our vendors’ needs and level of satisfaction with our services, survey and use that feedback to improve our customer service.
  • Provide a professional relationship with the district, community on all accounts payable business.