Flood Relief Assistance

Storage and Box Assistance


U-Haul Offers 30 Days Free Storage and U-Box to Houston Flood Victims – the U-Haul Companies of East Houston, West Houston, Gulf Coast Texas and U-Haul Storage Centers of Houston are all offering free storage units and U-Box containers to impacted individuals and families at any U-Haul-owned and – operated storage facilities in the area where there is availability.

U-Haul of East Houston
11202 Antoine Drive
Houston, TX 77066
(281) 377-3380

U-Haul of West Houston
8518 Hwy. 6 South
Houston, TX 77083
(281) 495-6683

U-Haul of Gulf Coast Texas
1617 San Jacinto
Houston, TX 77002
(713) 750-7701

U-Haul Storage Centers of Houston
2415 S. Dairy Ashford Road
Houston, TX 77077
(281) 531-4022

Jewish Community Center of Houston

5601 S Braeswood Blvd.
Houston, TX 77096

The ERJCC will have boxes and packing materials available beginning Tuesday afternoon, April 20, 2016.

Claims Assistance

FEMA (Federal Emergency Management Agency)

1-800-621-FEMA (3362) / TTY (800) 462-7585
www.DisasterAssistance.gov/ web enabled mobile device at m.fema.gov

Apply for Assistance by calling, applying on-line or using web app.

Documents you need to apply:

  • Social Security number
  • Current and pre-disaster address
  • A telephone number where you can be contacted
  • Insurance information
  • Total household annual income
  • A routing and account number from your bank (if you want funds directly transferred)
  • A description of your losses that were caused by the disaster https://www.fema.gov/apply-assistance

A summary of key federal disaster aid programs that can be made available as needed and warranted for the State of Texas (go to link below for complete article):

  • Rental payments for temporary housing for those whose homes are unlivable. Initial assistance may be provided for up to three months for homeowners and at least one month for renters. Assistance may be extended.
  • Grants for home repairs and replacement of essential household items not covered by insurance Grants to replace personal property and help meet medical, dental, funeral, transportation and other serious disaster-related needs not covered by insurance or other aid programs
  • Unemployment payments up to 26 weeks for workers who temporarily lost jobs because of the disaster and who do not qualify for state benefits, such as self-employed individuals
  • Low-interest loans to cover residential losses not fully compensated by insurance. Loans available up to $200,000 for primary residence; $40,000 for personal property, including renter losses. Loans available up to $2 million for business property losses not fully compensated by insurance. Loans up to $2 million for small businesses, small agricultural cooperatives and most private, non-profit organizations of all sizes that have suffered disaster-related cash flow
  • Other relief programs: Crisis counseling for those traumatized by the disaster; income tax assistance for filing casualty losses; advisory assistance for legal, veterans’ benefits and social security matters.http://www.csd.hctx.net/Article.aspx?ArticleID=2101

Water Damage Claims

A complete resource for handling claims, whom to contact, understanding the flood insurance filing process and great tips (such as take pictures before throw anything out or do repairs or clean-up) http://www.tdi.texas.gov/pubs/consumer/cb074.html

Assistance Across Counties

American Red Cross

Statewide Hotline 877-500-8645
Disaster Assistance – for disaster victims, including floods
Shelter – several shelters have been set up for those who have been displaced by the flooding. The shelters provide meals, snacks and cots. For list of shelters by county: https://redcrosstexasgulfcoast.wordpress.com/

Catholic Charities of Galveston-Houston

Assistance: 1-866-649-5862 Offices in Houston, Richmond, Galveston & Texas City
Disaster Recovery – provide response coordination and short-term and long-term recovery services to individuals and families dealing with the aftermath of natural disasters like hurricanes, floods and other catastrophes http://catholiccharities.org/our-services/strengthening-families/disaster-relief/

Jewish Family Service

713-667-9336 Main / 713-364-5021 Storm Helpline
4131 S. Braeswood
Houston, Texas 77025
[email protected]

Serving those affected in Harris and Fort Bend counties – affected by the April 2016 Storm, please call – we are returning calls as fast as possible. We are assessing how we can offer assistance – in the past, with raised funds, it has been through gift cards, physical labor, etc. to help with basic services and home repair. We also offer crisis counseling.

The Salvation Army – Houston Area Command

1500 Austin Street
Houston, TX 77002
Hours of Operations: Monday – Friday 8:30am–4:30pm

Disaster Relief and Emergency Response – when a natural disaster occurs, The Salvation Army moves into action to meet the needs of the survivors by providing emotional support, meals, mobile canteen, clean-up kits, comfort kits and shelter.

Society of St. Vincent de Paul Galveston-Houston

Admin Office
2403 Holcombe Blvd.
Houston, TX 77021
713-741-8234 (Admin)

SVDP programs are located through-out Harris and surrounding counties, usually staffed by volunteers at local churches. Disaster Relief – when disaster strikes, SVDP steps in to help. The Society works to provide basic needs in terms of food, clothing, and furniture or other home goods that may need to be replaced in the event of a natural disaster. http://www.svdphouston.org/services

United Way

Helpline “211” or 713-957-HELP

7 days, 24 hours •List of community resources, such as agencies that provide rent, food, GED classes, legal aid, holiday meals, etc.- by zip code • Link to crisis lines • Special help for seniors and veterans • Can reach live Health and Human Services rep (Medicaid, TANF, food stamps) M-F 8am-8pm or call 24/ 7 to check case status • Disaster related info also www.unitedwayhouston.org

Houston Area


Can provide information on how to file with FEMA, get City assistance and will link the most vulnerable citizens (i.e. seniors, disabled) with volunteer help (such as clean-up).

Find Your Towed Car

If you had to abandon your vehicle, it will likely get towed. If that happened, please visit www.findmytowedcar.com to find the location to which your car was towed.

Memorial Assistance Ministries

713-574-7533 / 713-574-7536 (para Español) 1625 Blalock Road, Houston TX 77080 MUST RESIDE IN SERVICE AREA: 77008, 77009, 77018, 77022, 77024, 77037, 77039, 77040, 77041, 77043, 77055, 77076, 77079, 77080, 77088, 77091, 77092

While MAM is not an official First Responder, families in the area turn to us during times of crisis for help and we will do what we can to help. MAM will be helping families in our service area with: Metro Money for families whose cars have been flooded; Furniture, especially new mattresses and bed linens; Necessary home goods that need replacement; Toiletries, diapers, cleaning supplies; Rent assistance for families who have to relocate, as appropriate and available. PLEASE contact us or go to our website if you have items or monetary donations.

Northwest Assistance Ministries

15555 Kuykendahl
Houston, TX 77090

The Assistance Program accepts clients living in the following 17 zip code areas; 77014, 77032, 77038, 77050, 77060, 77064, 77066, 77067, 77068, 77069, 77070, 77073, 77086, 77090, 77379, 77388, and 77389.

The Emergency Basic Needs Program offers a variety of emergency services including food, prescriptions (non-narcotic), gasoline vouchers, bus tokens, clothing, financial help with rent/mortgage, school supplies, and holiday food and toys. NAM’s Assistance Program does not help with utility bills. (Please call the United Way Help Line at 211 for assistance with your electric bill.)

Flood Relief Information Meeting
Tuesday, April 26, 2016
A meeting will be held Tuesday, April 26 to provide important information and resources for neighbors who have been impacted by recent flooding.

Mission Greenspoint

11947 N. Freeway
Houston, TX 77060

Food Pantry/Clothes Closet, English as a second language (ESL), Greenspoint Pregnancy Assistance Center, Biblical Counseling, Holiday Events, Project Right Start / School Supplies, Annual Christmas Toy Store

Buckner Family Hope Center

4700 Aldine Mail Rt.
Houston, TX 77039

Buckner Family Hope Center, originally known as “Aldine YOUTH”, was founded in 1990 as a nonprofit grassroots organization committed to improving the lives of youth and their families in our low income community. Emphasis is placed on family healing and helping our at- risk youth to have a productive and healthy future. Over 25 educational, vocational, social, and recreational services are offered at the center. Family, inter-generational, and multicultural participation ensures an effective outcome for the community.